Your Compliance Risk
Just Got Solved
Most MSPs have no idea what TCPA penalties cost. Willful violations run $1,500 per message—with no cap. At scale, a single campaign could expose you to $2.25M in liability. MSP Growth Partner enforces compliance automatically, before every message.
Compliance runs silently in the background. No manual checks. No guessing.
Most MSP owners don't know
what they're risking
You send 500 contacts 3 messages each. That's 1,500 messages. Without documented consent, every one of them carries potential TCPA liability.
At minimum: $500 per violation = $750,000 in total exposure. Willful violations? $1,500 each = $2.25M. There is no cap. One campaign with improper consent could end your business.
Most platforms send messages and leave the legal risk with you. MSP Growth Partner was designed differently. We enforce compliance before the message ever leaves our system.
The 5-Stage Compliance Gate
Runs before EVERY message. Automatically. No exceptions.
Consent Check
Verified documented consent required before any SMS can send. No consent = no message. Ever. This is your first and most critical protection.
Opt-Out Check
Append-only audit trail of every opt-out. The moment someone opts out via any channel—SMS, email, phone—they're blocked across all messaging immediately.
DNC Registry Check
Federal and state-level Do Not Call registry scrubbing. Federal DNC, state-specific lists (NY, Florida, Texas, Oklahoma, CA), and FCC wireless database checks happen automatically.
Regulatory Window Check
Timezone-based sending restrictions enforced by state. Federal default is 8 AM - 9 PM in recipient's local time. State variations apply automatically (Florida stricter, Texas Sunday rules, etc.).
Daily Rate Limit Check
State-level message caps enforced automatically. Florida: max 3 per 24hrs. Texas: no Sunday texts after 12 PM. California CCPA/CPRA rules apply. You never exceed limits by accident.
Consent: The Foundation of Everything
Documented, timestamped, immutable.
Immutable Audit Trail
Every consent record is timestamped and append-only. You can never delete or modify consent history. If you're ever questioned, you have complete proof of what was documented and when.
Explicit Before Implicit
We require documented consent—not assumed or inferred. No 'maybe they agreed' interpretations. Either you have proof they consented, or the message doesn't send.
Consent Methods
Accept consent via SMS opt-in forms, web registration, manual upload, or CRM integration. Whatever method you use, it's documented in the immutable record.
Withdrawal is Instant
Consent can be withdrawn at any time. The moment it is, messaging stops. No delays. No manual intervention needed.
Opt-Out Processing
Immediate. Comprehensive. Automatic.
More Than STOP
We understand natural language opt-outs. STOP, UNSUBSCRIBE, CANCEL, QUIT, and any reasonable revocation language triggers opt-out processing automatically. You don't have to train the system.
Confirmation Required
Opt-out confirmation sent within 5 minutes to confirm the request. The confirmation contains zero marketing content—just confirmation they've been opted out.
Cross-Channel Blocking
One opt-out blocks across SMS, email, and all messaging channels. They never receive another message from you across any platform.
Audit Trail
Complete record of opt-out time, method, confirmation, and cross-channel enforcement. Searchable, exportable, defensible.
State-Level Compliance
Rules vary by state. We enforce them all automatically.
Florida
8 AM - 8 PM sending window (stricter than federal). Maximum 3 SMS per 24-hour period. Florida state DNC list enforced.
Texas
Federal 8 AM - 9 PM window. No text messages sent after 12 PM on Sundays. Texas-specific DNC rules enforced.
California
CCPA/CPRA data privacy requirements enforced. Stricter consent requirements. California DNC list checked. Right-to-deletion honored.
New York
New York state DNC list enforced. Federal TCPA window applies. Requires clear identification of sender in every message.
Oklahoma
7 AM - 9 PM window (earlier than federal). Oklahoma DNC list enforced. Stricter consent documentation.
B2B is NOT Exempt From TCPA
This misconception costs businesses millions.
Business Cell Phones Are Protected
TCPA applies to text messages sent to business cell phones. It doesn't matter that it's a business line—the person receiving the message has TCPA protections.
Dual-Use Numbers Count
If a number could be either personal or business, treat it as a personal cell number. TCPA protections apply. You need documented consent.
Main Line Exception Does NOT Help
TCPA applies to cell phones. Main business lines may have some protections, but you can't know which contacts have cell phones—so you must treat all as needing consent.
No Blanket B2B Exemption
There is no general TCPA exemption for business-to-business communication. Every message to a cell phone (personal or business) needs consent and compliance.
DNC & Registry Scrubbing
- Federal Do Not Call Registry (FTC database) checked automatically
- State-specific DNC lists (NY, Florida, Texas, California, Oklahoma, etc.) enforced
- FCC wireless database cross-referenced to identify cell phones
- Records removed before campaign launch—not after complaints
- Weekly updates to DNC lists for current accuracy
- Exportable reports show what was scrubbed and why
Sending Windows & Rate Limits
Enforced automatically by state and recipient timezone.
Email Compliance (CAN-SPAM)
SMS is critical, but email matters too.
Unsubscribe Link Required
Every email must include a working unsubscribe link. We add it automatically. Unsubscribe requests honored within 10 business days.
Physical Address Required
Every email must include your physical mailing address (or P.O. box). Auto-included in footer to meet CAN-SPAM requirements.
Subject Line Accuracy
Subject lines must accurately reflect email content. No deceptive headers. No fake urgency tricks. Clear, honest communication.
Identification Required
Clearly identify yourself as the sender. Disclose that the email is an advertisement if appropriate. No sender spoofing.
Compliance as Competitive Advantage
When you tell a prospect 'Our outreach is fully TCPA compliant,' you're not just protecting yourself—you're protecting them. Many prospects don't realize they're at risk when they run campaigns. Knowing you handle it automatically is a selling point.
- Risk elimination for your customers
- Complete documentation for defense
- Franchise network advantage
- Customer trust and confidence
How We Enforce It
Compliance is not optional. It's automatic.
Pre-Send Validation
Before a message enters our queue, it passes all 5 compliance gates. If anything fails, the message is blocked. Full transparency about why.
Real-Time Logging
Every compliance check is logged with timestamp and result. You have complete visibility into what passed and what failed, and why.
State & Timezone Calculation
Recipient location and timezone are calculated automatically. Sending time is held until the legal window opens in their timezone.
Exportable Reports
Full compliance reports downloadable for every campaign. Document who was skipped and why. Essential for defense if ever questioned.
Common Scenarios
See how the compliance framework handles real situations.
You Import a List Without Consent
The system blocks the entire campaign. You can't send to anyone on that list without documented consent. You upload proof of consent, and it proceeds.
Someone Opts Out Mid-Campaign
Their record updates immediately. Confirmation is sent within 5 minutes. Any remaining scheduled messages to them are cancelled. They never receive another message.
You Target Florida Contacts
The system enforces 8 AM - 8 PM window instead of 9 PM. Daily message caps are applied. DNC list is checked. Messages queue until the correct time window.
A Prospect Loses Consent
You manually withdraw consent through the platform. Immediate block across all channels. Opt-out confirmation sent. Audit trail logged.
You Scale to 5,000 Contacts
Consent is verified for all 5,000. DNC checks run. State variations enforced. Messages queue over time respecting daily limits. At scale, compliance is still automatic.
Get Started With Compliance
Set your foundation before your first outreach.
Consent Upload
Upload proof of consent for your contact list. Timestamp and method recorded in immutable audit trail.
State Selection
Tell us which states your contacts are in. State-specific rules apply automatically.
DNC Scrubbing
We run DNC checks and remove non-compliant numbers before you launch. Reports show what was removed and why.
Campaign Launch
Send your message. Compliance gates run automatically. Messages respect timezone windows, rate limits, and all state variations.
Compliance Reports
Export full documentation for your records. Complete proof of compliance enforcement.
Stop Guessing About Compliance
Whether you're sending 100 messages or 10,000, compliance is automatic. No manual checks. No legal surprises. No $2.25M exposure.
Compliance framework included in all paid plans.